Privacy Statement

Australian Gas & Industrial Supplies is committed to providing you with the highest levels of service. This includes protecting your privacy.

Personal information
The personal information that is held by Australian Gas & Industrial Supplies may include your name, date of birth, current addresses, telephone/mobile phone number, email address, occupation, your Australian Gas & Industrial Supplies username and password and information you complete in your Australian Gas & Industrial Supplies profile.

How we collect personal information
Australian Gas & Industrial Supplies collects personal information in a number of ways, including:

» directly from you, when you provide information in registration, contact, or other forms on our website;
» from Australian Gas & Industrial Supplies’s own records of how you use our website services

How we use personal information
Your personal information may be used to:

» verify your identity;
» assist you by streamlining the process of using the site;
» provide the services you require from Australian Gas & Industrial Supplies and the website;
» administer and manage Australian Gas & Industrial Supplies services;
» inform you of new services or improvements to existing services; and
» develop Australian Gas & Industrial Supplies services;

Your personal information is collected so that Australian Gas & Industrial Supplies may also promote its services to you (both electronically and by way of direct mail). Australian Gas & Industrial Supplies may undertake, from time to time, marketing activities to keep you informed of its products, services and special offers. If you do not wish Australian Gas & Industrial Supplies to promote and market its products, services and special offers to you, please contact us here and ask to be removed from this service.

By registering at the website you allow us to contact you electronically or by direct mail in relation to our services and products. If you do not wish to receive these communications, please contact us and ask to be removed from this service.

When we disclose personal information
In order to deliver the services you require, we may need to disclose some limited personal information to organisations outside of Australian Gas & Industrial Supplies . Your personal information is disclosed to these organisations only in relation to Australian Gas & Industrial Supplies providing its services to you. We may require to disclose some of your details to facilitate:

» customer enquiries;
» mailing operations;
» billing and debt-recovery functions; and
» web site usage analysis.

Australian Gas & Industrial Supplies takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. In addition, we may disclose your personal information to:

» your authorised representatives or your legal advisers (e.g. when requested by you to do so);
» Australian Gas & Industrial Supplies’s professional advisers, including:
  » accountants,
  »auditors,
  » lawyers,
  » credit service providers
  » financial service providers; and
» government and regulatory authorities and other organisations, as required or authorised by law

Australian Gas & Industrial Supplies web site
Australian Gas & Industrial Supplies provides products and services via its web site . When you visit Australian Gas & Industrial Supplies' website, our web servers record anonymous information such as the time, date and URL of the request. This information assists Australian Gas & Industrial Supplies to improve the structure of its web sites and monitor their performance.

Australian Gas & Industrial Supplies may use cookies on its website. Cookies are an industry standard small file that our website may place on your computer. Usually, cookies are used as a means for Australian Gas & Industrial Supplies website to remember who you are, or your particular preferences. Our cookies are only used by the Australian Gas & Industrial Supplies website to improve and make more efficient your website experience.

In some cases, cookies may collect and/or store personal information about you. Australian Gas & Industrial Supplies privacy policy extends to cookie information also. You may adjust your Internet browser to disable cookies or to warn you when cookies are being used but if you do disable the use of cookies, you may not be able to access certain functions within our website, or take advantage of the improved web site experience that is facilitated through the use of cookies.

How we maintain accurate information
Australian Gas & Industrial Supplies takes all reasonable precautions to ensure that the personal information it collects, uses or discloses is accurate and complete. However, the accuracy of our information depends on the information you provide and the frequency with which you review it. Australian Gas & Industrial Supplies recommends that you:

» let us know if there are any errors in your personal information; and
» review your online information through our website and regularly update it.

You can access personal information
You have the right to access any personal information that we keep, subject to those exceptions that are allowed by law. To do so, put your request in writing send it by mail to Australian Gas & Industrial Supplies at the details shown here.

Australian Gas & Industrial Supplies reserves the right to charge a fee for searching for and providing access to your information.

To contact us
If you have a question related to our privacy policies, please contact us here.
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